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Documentation index for AI agents: /llms.txt — every page is also available as markdown by appending .md to its URL.
GripIQ Docs

Tutorial

Getting started

Get access to GripIQ, sign in, find your project, and see when the first results arrive.

This page takes you from no account to your first results. It takes a few minutes; the data itself arrives after your project’s first scan.

1. Get access

Section titled “1. Get access”

There are three ways to get an account.

  • Self-register. Go to /register, fill in your name, email, and a password, and submit. You always land on the Check your email page. Open the verification link in the email to activate your account. Registering does not give you access to a project yet — a Team Admin of the project or your account manager adds you to one.
  • Invitation. If your account manager or a Team Admin of your project invited you, you receive a “Welcome to GripIQ” email. Click Set up your account, choose a password, and your email is verified at the same time. The link expires, so use it soon after you receive it.
  • Onboarding form. Request a subscription yourself through the Get started with GripIQ form and select Submit request. GripIQ sets the project up and emails you when it is ready.

Staff accounts on the internal domain sign in with Microsoft instead of a password: on the sign-in page, select Staff in the footer, beside Documentation, Status, and Contact. If you try to register with such an address you see: “Accounts for this email domain sign in with Microsoft. Please use the Microsoft sign-in option.”

Not a customer yet? Below the sign-in card, Interested? Contact us opens the GripIQ website.

2. Sign in

Section titled “2. Sign in”

Go to /login, enter your email and password, and select Sign in. Tick Remember me to stay signed in on that device. Forgot your password? Use Forgot password and follow the reset link in the email.

You must have verified your email address before any page opens. If you have not, use Resend verification email on the verification page.

GripIQ is also available as an app for iPhone, iPad, and Android in the App Store and on Google Play. You sign in with the same account as on the web and see the same projects. The browser version remains available.

3. Find your project

Section titled “3. Find your project”

A project is your workspace: it holds your brands, personas, prompts, keywords, insights, and results. After signing in you land on the dashboard of your most recently used project.

  • To change project, use the project switcher in the top right of the header. It lists every project you belong to, with a check mark on the current one.
  • If you see You have no active projects yet, your account exists but is not linked to a project. Contact your administrator or your account manager to get access.

4. Take a quick tour

Section titled “4. Take a quick tour”

The navigation rail on the left has these sections. Each section has its own tabs at the top of the page.

  • Dashboard — the overview of all monitoring channels.
  • Insights — recommendations to improve your brand, with a badge showing how many are still open. Tabs: List, Calendar, and Timeline.
  • Competitors — a feed of competitor website changes and social posts.
  • Prompts — what AI assistants answer about your brand. Tabs: Overview, Prompts, and Answers.
  • Keywords — how your brand ranks in search results. Tabs: Overview, Strategy, and Keywords.
  • Socials — social posts and engagement for your brands and competitors. Tabs: Overview and Timeline.
  • Web — changes to the websites of your brands and competitors.
  • Settings — subscription, project settings, brands, personas, and tags. Connections appears when your project can connect an outside service. Team Admins also see Team members; see Team members and your account manager.

The rail shows icons only. Select Expand navigation to show the section names, and Collapse to hide them again; the choice is remembered in your browser.

5. What happens next

Section titled “5. What happens next”
  • Data is collected automatically on your project’s scan schedule: daily, weekly, or monthly. You cannot start a scan yourself.
  • The first AI answers, rankings, social posts, and website changes appear after the first scan for that channel. Until then the Answers tab under Prompts, the Overview tab under Socials, and the Web overview show First scan pending with the expected time of that scan.
  • Prompts, Keywords, Socials, and Web show how fresh their data is: “Data as of …” followed by “next scan …” tells you when the data was last collected and when the next scan runs.
  • Insights are generated once a week, on Monday, and appear under Insights.
  • To check the schedule, open Settings → Settings and look at the Scan schedule card.
  • The round button in the bottom-right corner opens the assistant, Ask GripIQ. It answers questions from your project’s prompts, keywords, socials, and insights, and from summaries of its context documents. See Ask GripIQ. It can be wrong, so check anything you act on.
  • After GripIQ is updated, your first visit shows a What’s new window with the release notes. Select Got it to close it; it does not come back for that version.

New customer without a project

Section titled “New customer without a project”

If you arrived through a link or QR code from a GripIQ presentation, you land on the public request form Get started with GripIQ. It walks through: Team, Your brand, Competitors, Project goals, Keywords, and Prompts. Select Submit request at the end. You get a confirmation email, and the GripIQ team sets the project up for you and mails you when it is ready. No account is created by the form itself.

Next steps

Section titled “Next steps”