How-to
Read your Subscription page
Find your plan, your limits, your team, and your account manager in Settings.
The Subscription page shows which plan your project is on, how much of each limit you are using, and who to contact about it.
- Select Settings in the navigation rail. The Subscription tab opens by default.
- Read the four cards described below.
Subscription
Section titled “Subscription”Shows the name of your subscription, a badge with your plan, Start date, and End date. An open-ended subscription shows an em dash (—) as the end date.
A Customized badge appears when one or more of your limits differ from the defaults of your plan. The numbers in the Quotas card are the ones that apply.
If the card shows No active subscription, the project has no subscription running. Nothing new can be created and scans stop until it is renewed — contact your account manager.
Quotas
Section titled “Quotas”Current usage against your plan limits. Each limit is a bar with the numbers used and maximum: brands, personas, prompts, keywords, insights, team members, and assistant tokens. The numbers are live, so they change as soon as something is added or removed.
Insights is an exception: it caps how many insights may be generated per weekly cycle rather than how many you store, so only the maximum is shown.
Assistant tokens per day is the other exception: it shows how many assistant tokens this project has spent today against its daily cap. Unlike the other bars, it resets every day at midnight UTC; when the cap is reached, the assistant is unavailable for the rest of the day and nothing else is affected.
A bar and its numbers turn red when you are over the limit. See How quotas work.
Team members
Section titled “Team members”Lists the people with access to this project, with a used-and-maximum badge, each person’s name and email address, and a dot showing who was active recently. A Team Admin invites and removes people on the Team members tab — see Team members, roles, and your account manager. If nobody on your team is a Team Admin, contact your account manager.
Your account manager
Section titled “Your account manager”Shows your account manager’s name, a dot indicating whether they are currently active, and a link that opens a new email to them. Use it for anything you cannot change yourself: your plan, your limits, and removing brands or personas.