How-to
Team members and your account manager
See who has access to your project and how to reach your account manager.
Everyone with access to a project is listed on the Subscription page, together with the person at GripIQ who manages your account.
See who has access
Section titled “See who has access”- Select Settings in the sidebar.
- Open the Subscription tab.
- Scroll to the Team members card, “People with access to this project”.
The card shows a “used / max” badge against your plan’s limit, and one row per member with their avatar, name, and email address. A green dot means the person was active in the last 15 minutes; a grey dot means they were not. If nobody is listed you see “No team members”.
Add or remove a team member
Section titled “Add or remove a team member”There is no invite button in the app. GripIQ staff add and remove members for you.
Your account manager sets this up for you — contact them via Settings → Subscription, and give the email addresses you want added.
New members receive an email titled “You’ve been added to {project}” with a Go to project button. People who do not have an account yet first receive the “Welcome to GripIQ” mail with a Set up your account button.
There are no roles inside a project. Every member of a project sees the same pages and can do the same things.
Contact your account manager
Section titled “Contact your account manager”The Your account manager card on the same page shows their avatar, name, a presence dot, and a mail link. Use it for anything you cannot change yourself: project settings, brands, personas, websites, social accounts, team members, and your plan.